FREQUENTLY ASKED
QUESTIONS

Once you have set the date for your event, location determined and catering has been arranged, contact us through our Get Started inquiry form. The type of event you are hosting and the type of food you are serving will play a major role in determining what dishes will work best.

We offer basic packages, or you can select pieces individually, giving you the opportunity to choose as many or as few items as you’d like. You may also select a package and "add on" items. We can also create custom packages based on your individual event needs.

The rental period is 48 hours and commences at delivery (or pick-up) and concludes with pick up one to two days after your event.. For a Saturday event, typically items are delivered the day before and picked-up Sunday or Monday depending upon business needs.

Cleaning is included in our rental fee. All dishes and glasses are delivered ready to use. We hand wash all of our items with extra care to preserve the integrity of each piece. We ask that all dishes and glassware are scraped and/or lightly rinsed to remove liquid or food particles but not washed. Thanks!

This is a very good question. We can provide some samples based on the type of event you are hosting and based on our discussions, your dishes will be hand picked with careful consideration. Rest assured all dishes and crystal have been selected based on how they fit with the rest of our inventory. Every effort is made to meet and hopefully exceed your expectations.

We can make arrangements to bring samples to you so you have any idea of the look we are curating for your event. We will provide a representation of the plates based on the type of event.

We are happy to hold items for 2 weeks on a proposal, however a proposal does not guarantee the availability of any items.

There is a one-time delivery, pick up and cleaning fee of $25.00.

Mix It Up Tablescapes provides services to clients within 15 miles driving distance from the Glen Ellyn area. Exceptions are made depending on the request.

Sure, depending on your rental order and vehicle of transport, we will absolutely consider a pick-up order.

At this time we accept: check, cash, Venmo or Zelle.

Absolutely, as long as the items are not reserved by another client. All rental orders must be finalized at least seven days prior to the event date with payment in full.

Yes. We require a non-refundable 50% retainer along with a signed agreement.

Mistakes happen, so please don't panic! Don't panic. If the item can be cleaned or repaired, there is no charge. If your rented piece ends up lost, chipped, cracked, or otherwise damaged. There is a $10.00 damage fee per broken item or not returned.

Tell us a little bit about what you are doing, what you need and for how long you would like to rent the items. I am sure an agreement and price can be arranged.